1. Using Your Information

We require certain information to allow us to register your purchase of a lottery ticket and for this purpose we collect the details provided by you, together with information we learn about you from your use of this App.  We also collect information about the transactions you undertake including details of payment cards used.

Your data may be used for the purposes of accounting, and audit, credit or other payment card verification and screening, administrative and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences.

You have been provided with access to a “Contact Preferences” page that will allow you to tailor our commercial communications to your preferences.  You can opt-out of receiving e-mail updates at any time if you do not want to receive commercial communications from us, please select your choices by using the opt-out box available on that page.

You will also be able to unsubscribe by following the unsubscribe link in any of our email communications.

We like to receive feedback to help us improve our service. We may e-mail to ask your opinions.

We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.

The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party.  We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you.


  1. Site tracking

We use tracking software to monitor traffic patterns and site usage to help us develop the design and layout of this App to better meet the needs of users.  This software does not enable us to capture any personally identifying information.


  1. Requesting personal data

If you would like to request a copy of your personal data, please complete the contact form on our website.

We will endeavour to begin processing your data request within ten (10) working days. If we require any additional information from you in order to begin processing your data request, then we will contact you directly and you will have thirty (30) days to provide us with the additional information. If we have not heard from you after thirty (30) days, then we will automatically archive your data request and you may be required to submit a new data request.

If you have any questions relating to data protection, please contact us at: info@digi4.co.uk.

If you are unable to complete the web-form, then please send a letter to the below address, including the following:

  • your full name;
  • a copy of your current and valid photo ID (e.g. passport page);
  • all email addresses (past and present) used in connection with this App;
  • a cheque for £10 made payable to “DIGI4 Limited” to cover our administration costs (for 1 request only); and
  • your booking references (if you still have them).

The above should be sent to the following address:-

10 Farraday Drive
CF82 8BJ


  1. Security to protect your information and data retention

When you enter personally identifying information, your details are transmitted across the internet securely using high-grade encryption.

Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.  Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

In the circumstances set out in this policy where DIG4 passes your information to a third party, we will ensure that the security measures that such party has in place in relation to the processing of your data are at least as stringent as those employed by DIGI4.  This does not apply where we are required by law to pass your information to a third party.

We will retain your information for a reasonable period or as long as the law requires.


  1. Your consent

In using this App, you consent to the collection and use of this information by DIGI4 in the ways described above.